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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jordan Lu

July 12, 2024

5  out of  5
rating by Jordan Lu
"While I've never been to the office, everytime I've called or emailed with Camille and Alec I've received very prompt and quick support. The team is phenomenal and always tries their best to resolve any issues I may have!"
We responded:
"Jordan, we certainly appreciate your kind feedback concerning our actions as your State Farm Agent. We strive to earn your business at every encounter. You have been a wonderful policyholder as well."
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Lisa S.

June 27, 2024

5  out of  5
rating by Lisa S.
"Always very prompt & professional. I can count on this team for my insurance needs."
We responded:
"Thanks Lisa. We appreciate your feedback, and will always work our hardest to be your State Farm Agent. "
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Surya Panigrahy

June 8, 2024

1  out of  5
rating by Surya Panigrahy
"This agent has been assigned from my earlier agent by StateFarm. . I had worst experience with this agent. She messed up my home insurance policy and auto insurance policy. She was irresponsible and unprofessional. I had to move to a new insurance agent to correct those policies. My advice to others is to stay away from this agent at any cost."
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Roberson Smith

March 22, 2024

5  out of  5
rating by Roberson Smith
"Camille would often answer my calls or return the call promptly, which I appreciated because ii’s always so hard to reach your agent especially in an emergency."
We responded:
"Hey Robbie, thanks for the great review. You have been with us so long and we really appreciate your continued faith in our Agency and State Farm. "
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Edyta Geslak

March 22, 2024

5  out of  5
rating by Edyta Geslak
"I have had the pleasure of having Camille as my agent since 2015. She has always but accessible, reliable, finding the best policies for me, pleasant to work with and listens to you thoroughly. I wouldn't want anyone else as my agent. I hope for her and her team to be around FOREVER. She remembers who her clients are, simply knowing who I am by stating my name over the phone. She isnt only concerned with your client's policies but about their personal life. Thank you for all you do Camille. Update to my review 3/22/24: we continue to love this office. They will call to make sure policies nearing their end are addressed in the best interest of their customers. Hope to always be part of this State Farm office . Thank you for your hard work."
We responded:
"Edyta, you are so kind and we always enjoy when you visit, or we chat on the phone. It is fun to catch up. I hope that I have the honor of continuing to earn the right to be your State Farm Agent for many years. "
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Shashank

March 22, 2024

5  out of  5
rating by Shashank
"Camille was nothing short of great. I got into a car accident, and she never stopped fighting for me with state farm claims. She got what we deserved, and was there every step of the way. Nobody is a winner at the end of the day when you get into a car accident, but Camille made it a lot easier to go through. Hats off to her! Thank you so much for all your help."
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Sam T

January 17, 2024

1  out of  5
rating by Sam T
"I had similar experience with Camille as one user posted. She doesn’t accept her mistake and will hold you responsible even if it is not your fault. Doesn’t respond to calls and emails as well. Better off if you can find some other agent. There are others in her office who are more responsive and very pleasant to talk to."
We responded:
"I show your name as Sam Thiru, I do not have you as a customer which would explain the inconsistencies of your review about my agency. I did cover another office for a short period of time that had troubles, and a new agent was appointed. You may be confusing me with them. Regardless, I hope you find an agency that provides you the customer service you are seeking because I am not your agent."
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Jenn Incekara

November 28, 2023

5  out of  5
rating by Jenn Incekara
"Camille and Alec were very helpful in helping me choose the best insurance for me and my son. Highly recommend!"
We responded:
"Jenn, it was a pleasure to be of service to you for your insurance needs. "
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Mark evangelista

November 16, 2023

5  out of  5
rating by Mark evangelista
"Sara , who works with Camille, was instrumental in securing me a nice discount on my car. Sara very polite and went out of her way to give me great service."
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prismatic J

November 15, 2023

5  out of  5
rating by prismatic J
"Camille's state farm office is very caring of its customers, as well as the staff. They are very helpful and follow through with whatever situation i have encountered. highly recommend this office"
We responded:
"Thank you. We are the lucky ones to have such great State Farm policyholders. "
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Laura Columbo

November 13, 2023

5  out of  5
rating by Laura Columbo
"Our insurance policy got switched to Camille after our last insurance agent dropped the ball many times. Unlike our previous agent Camille has responded to my calls and questions very quickly (within 24 hours but usually before). Our last agent screwed up our policy but Camille made it right by standing up for us to State Farm corporate and actually getting the issue completely resolved to our satisfaction. I’ve been with State Farm since I began driving. The reason I stay with them is because they offer that one on one agent to customer experience, not calling an 800 number to get a different person every time you have a question or problem. I’m happy to say that Camille has been the most helpful agent I’ve experienced at State Farm. Thank you again for resolving something that wasn’t “your” problem and giving us a little good news today!"
We responded:
"Laura, thank you so very much for this sweet review! It warms my heart to know how much my help means to you and your family. We agree that the one-on-one relationship between our team and our Good Neighbors is important, and we invite you to call or stop by with any questions or concerns you may have. We are here for you! -Camille "
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Mees!

November 13, 2023

1  out of  5
rating by Mees!
"One of the worst insurance companies I’ve ever dealt with and not because of their employees but because of the owner. She was extremely rude and threatened me multiple times to “take away my insurance”. Camille is very rarely available for phone calls and will make you feel like it’s your fault for not catching her at her convenience. I would suggest people go to a different State Farm office if possible this was by far the worst experience I’ve had with a State Farm branch."
We responded:
"Misael, thank you for your feedback. I did offer the option of switching to another agent when you expressed your dissatisfaction with our office practices. We do use voicemail during business hours, with same day return calls. This is something that wasn't going to change. We also used text messaging to advise you of your overdue payment. You can opt out. You were further upset by the Company policy of a fee for several returned payments. This is a Company policy not under my control. Unfortunately, your call was a bad experience for me as well. "
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bernadette hanson

October 9, 2023

5  out of  5
rating by bernadette hanson
"We have had Camille as an agent for many years and have multiple policies with her. We've always had great services both with questions and claims. If you're looking for a great agent who communicates clearly and handles claims quickly, we highly recommend her."
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Alaa Fawzy

September 26, 2023

5  out of  5
rating by Alaa Fawzy
"Very professional with years of experience!! Provides personalized insurance policies to accommodate all my personal and business insurance requirements! Plus saved me money by bundling all my policies!"
We responded:
"As a small business owner myself, I understand your business and personal insurance needs. Thank you for supporting my Naperville State Farm Agency. "
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Jeff Maras

September 19, 2023

5  out of  5
rating by Jeff Maras
"Very informative during decision process and quotes were very competitive. Made decision easy."
We responded:
"Jeff, we know you have a lot of choices for your home and auto insurance. It is the highest compliment you selected us. We will always work to earn your business. "
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Zafar Bazarov

July 16, 2023

5  out of  5
rating by Zafar Bazarov
"They are great"
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Michael Johnson

June 7, 2023

5  out of  5
rating by Michael Johnson
"Great service! Very friendly and knowledgeable! Treat you like family!"
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June Reisner

June 6, 2023

5  out of  5
rating by June Reisner
"I am so thankful I found Camille's office when we moved to IL! They are a small family business, they love their community. Everyone is so knowledgeable, they do not rush you off the phone, they make sure they have answered all of your questions. They will review your policies to be sure you have the correct coverage for your needs. I especially enjoy working with Alec, tell him I sent you!"
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LW Group

May 26, 2023

5  out of  5
rating by LW Group
"Honest, kind & professional agency. Camille and her team treat you like family and make you feel well taken care of. Highly recommend!"
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Louis S.

April 11, 2023

5  out of  5
rating by Louis S.
"Sara was very courteous and helpful. She answered all my questions I had on my policy. I would recommend this office to anyone who needs advice on insurance needs. The staff is very knowledgeable. Lou"
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Kashyap Parekh

April 8, 2023

5  out of  5
rating by Kashyap Parekh
"I would like to thank my State Farm representative Sara Ralson. She’s very professional and knowledgeable about the services that this company has to offer. She made me ease to find a policy that would best suit our needs. She made us feel like family. I’m so glad that she is my representative. I would refer anyone who’s looking for insurance to State Farm and Sara. She gone above and beyond to reach where I wanted to be in terms of pricing. Highly recommend to anyone."
We responded:
"As your State Farm Agent, I appreciate your accolades for our Account Specialist, Sara. Sara is a highly regarded insurance professional, who excels in her profession. "
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Riken Patel

March 30, 2023

5  out of  5
rating by Riken Patel
"Camille from State Farm is very helpful"
We responded:
"Thank you, we enjoy being your State Farm Agent "
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Jorie Johnson

March 1, 2023

5  out of  5
rating by Jorie Johnson
"Fantastic! Recently switched from a terrible State Farm agent we used for over 15 years (so many mistakes I can't even begin here) when I met, by phone, Alec and Sarah who were briefly helping out at the previous agent's office. After a comprehensive review by Logothetis' office, multiple additional mistakes on my policies were identified as corrected. I no longer cringe when I have to interact with my agent! Logothetis et al are a pleasure to work with, they are quick and smart, and very very professional. Thank you:)"
We responded:
"Well thank you for the high marks. Alec and Sara are very versed in home, auto and life insurance. We aim to be a friendly, efficient and knowledgeable. Glad we hit the mark. "
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Elizabeth Beutjer-Feldman

February 20, 2023

5  out of  5
rating by Elizabeth Beutjer-Feldman
"Thank You Sara! I really appreciate your time and help last week!"
We responded:
"Elizabeth, it was a delight working with you as well!"
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Dan Geslak

February 9, 2023

5  out of  5
rating by Dan Geslak
"Thank you Camille and Alec for taking care of my family and protecting all the tings that we work so hard to have. Camille's entire office has always taken the time to answer our questions without ever making us feel rushed or unimportant. It is nearly impossible in today's world to find a business owner that truly cares about their customers. We are incredibly grateful we found Camille's office. If you are looking for an agent in the area, stop looking, I promise you will not find a better family to work with."
We responded:
"Dan, I can still remember when you two came to the office for the first time. We are honored to be your State Farm Agent and look forward to continue to work to earn your business."